Speed depends on the connection
Coverage, congestion, indoor reception, your phone and the supported network all affect speed. A 5G-capable phone does not guarantee a 5G connection in every location. Unlimited plans can also be subject to fair use management.
Try moving to a place with stronger reception, reconnecting with airplane mode and checking the supported networks for your plan. Temporarily disable a VPN to test its effect. Check that your phone’s preferred network mode allows the available mobile technology.
Large downloads, cloud backups and hotspot use can make other apps feel slower. Pause them while testing.
If the connection is still unusually slow, contact support with your location, network name and approximate time. We can check the specific eSIM; we cannot promise a constant minimum speed in every place.