Start with My eSIMs
Current eSIMs appear in the main overview. Expired and cancelled eSIMs can be grouped under an expandable past-eSIM section so they do not hide the plans you still need.
Open a past eSIM to review its status or use its receipt link for purchase details. A cancelled or expired profile is not automatically eligible for installation, top-up or renewal.
Do not confuse an expired data plan with an uninstalled profile: the physical presence of a SIM entry in your phone does not prove it still has valid service.
If a plan you expected to be active appears in history, check its reported expiry and renewal status. Contact support if the status seems wrong. You can also find purchase records in your account’s order history.